I lost an item on my visit, is someone able to help? Available to the public! Please note, no outside food and drink allowed. Yes, licensed Butterbeer ™ and small bites will be available for purchase, inclusive of vegan and gluten-free options. We love your fluffy friends, however pets and emotional support animals are not permitted inside. Resealable bottles of water are always welcome. Remember to share your photos on social media with #HPMagicAtPlay so we can see them! Are Food And Drinks Allowed Inside The Experience? You're encouraged to take photos and videos throughout the space! Single strollers are also allowed inside, but please note all items are subject to search upon entry. You may check your coats, bags or strollers for $3 per item. We accept cashless payment in the forms of credit and debit cards. Reentry into the Experience is not permitted.
Fill out this contact form to swap times. If changed prior to the date and time of the tickets. If you or a member of your party is not feeling well, tickets can be adjusted to a new date and time (subject to availability). Tickets are valid only for the date and time purchased. If you aren’t sure what your day’s schedule looks like, check out our Premium Flex Entry Tickets and come whenever works for you! Please arrive any time within your allotted 30-minute window. When Do I Need To Arrive For My Reservation Time? We are located at the corner of N Michigan Ave and E Pearson St.
Water Tower Place, 835 N Michigan Avenue, Chicago, IL 60611. What Are The Operating Hours Of The Experience?
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